Every principal must be equipped to manage staff grievances with fairness, professionalism, and confidence. This webinar provides practical guidance on grievance procedures, legal obligations, and how to respond constructively to workplace concerns. Learn how to create a supportive school environment while protecting your leadership integrity.

Topics that will be covered:

• Legal Framework
• Definition of a Grievance
• Grievance Handling: Meaning
• Rules of Engagement: Tips

Date: 9 May 2026

Mode of Delivery: Face-to-Face at CTLI